This article examines the digital divide among ethnic minority older adults and their acceptance and use of smart devices (i.e. tablet device). It draws on a qualitative case study with 12 first-generation, educated Indian older adult volunteers at a Punjabi radio station, using interviews, observations, informal conversations and documents. The key findings show that 1) older adults can be active technology users; 2) ICT use depends on perceived personal benefit; 3) training can increase self-efficacy and social connection. The article highlights the need for ICT skills programmes that are tailored to older adults’ lifestyles, interests and real needs.
Geography: London, UK
Authors: Jyoti Choudrie, Efpraxia Zamani & Chike Obuekwe
Year: 2022
Citation: Choudrie, J., Zamani, E., & Obuekwe, C. (2022). Bridging the digital divide in ethnic minority older adults: an organisational qualitative study. Information Systems Frontiers, 24(4), 1355-1375.
DOI or Weblink: https://link.springer.com/article/10.1007/s10796-021-10126-8